Terms and conditions of use

Your transaction with us is Secured:

Our website uses HTTPS/SSL Secure Encryptions.

We strictly do not ask, do not hold or do not save any customer's credit card, debit card or bank information.

We accept Payment by Cash against Delivery or via Bank Transfer only.

If customer want to make payment using their credit/debit card then we may offer PayPal payment option.

For your orders we do not accept payments from any Third-Party.

Payment must be from your name indicated on billing account and Payment Copy must be submitted along with your order.

We are purely a Trading Business entity,

Our industry has a wide range of products and practically it is not possibile to carry all the products, 

many times your orders are back to back orders.

In this situation/case your products/items are a specially ordered and no cancelation accepted once order placed and payment done.

We do not accept return / refund / exchange for your specially ordered items/products.

For the items that we sells everyday/running items and we hold the stocks in plenty,

we accept return of product in its original supplied condition/un opened with T&C*.

T&C* Restocking fees up to 40% of the amount applied.

Local Customers:

We accept returns for DOD* Dead on arrival, customer must notify us in writing within 48hours of receipt of goods.

Customer has to wait for outcome/result of DOD* return of the products processed by & check/inspect/determined by respective manufacturer under their terms and conditions.

Customer is abide to accept the decision on the DOD* product given by respective Manufacturer.

We are not the entity who decide DOD* outcome/results.

If DOD* is not due to manufacturing defects then customer must pay for the charges for repair, return &/ dispose of the product.

Your order will be packed professionally to ensure that customer received it in optimum condition.

Overseas Customers:

Our terms are Ex-Works Singapore.

We are not responsible/liable for lost/damage of your cargo/items.

You must make sure to insure your shipment fully.

Our job is to deliver your products to assigned freight company.

You can request us to insurance your cargo/items for that you have to pay additionally.

Before your order you also have to make sure that the products that you are buying is legally allowed to use in your country AS PER THE LAW.

You are also liable to check the permitted operating frequency of the products in your country.

For Pre-Ordered /Indent items: 

we are not liable/responsible if any delay in delivery/ Item Discontinuation caused by Manufacturer/Distributor.

You should not plan any of your events in advance without getting the delivery of goods on hand.

Exports:

Certain products are only sold for exports & DO NOT CARRY any kind of WARRANTY.

For additional information/clarification on Warranty terms please contact us prior to your order.

For any kind of information which you are looking for and is not stated here and you want to know?

We are happy to clear all of your doubts before the deal!

Thank you and have a Great Day!